After an extended monitoring period our engineers are confident that this has now been resolved. We are working with equipment vendors to forensically understand what happened and ensure it is not repeated.
Posted Sep 05, 2018 - 13:26 BST
Update
We are continuing to monitor for any further issues.
Posted Sep 03, 2018 - 16:12 BST
Monitoring
The connectivity issue affecting services hosted in Telehouse North was resolved shortly after discovery however engineers continue to investigate the cause of the outage and monitor the network closely.
Posted Sep 03, 2018 - 15:33 BST
Investigating
We are currently investigating a service outage at TeleHouse North. Updates here shortly!
Posted Sep 03, 2018 - 13:37 BST
This incident affected: CallSwitch (Hosted Telephony Platform).