This incident has been resolved.
Aug 15, 10:45 BST
A fix has been implemented and we are monitoring the results.
Aug 15, 10:10 BST
We have identified a hardware failure at THN. Automatic failover has taken place and all servers are coming back on-line.
All Servers on the THN stack should be live shortly.
We are pleased the failover worked as it should. However we apologise for any inconvenience. Our remote hand engineers we be on-site within the hour to swap out the affected hardware.
Aug 15, 10:08 BST
The issue has been identified. Failover in taking place to London VTA should take no more than 8 mins.
Aug 15, 09:51 BST
We are currently investigating an outage at THN. Our engineers are looking at this Urgently.
Aug 15, 09:45 BST