Postmortem -
Read details
Sep 13, 15:08 BST
Resolved -
Following a successful monitoring period we can confirm resolution and closure of this issue.
Sep 11, 14:51 BST
Monitoring -
This issue is now resolved and we are currently monitoring the situation, and will post a further update as a final confirmation.
Sep 11, 14:32 BST
Update -
Our engineers continue to work towards resolution of the issue causing inability to log in for a small number of customers. We will continue to provide updates as they become available and apologise for the inconvenience
Sep 11, 14:01 BST
Identified -
Our engineering team is currently investigating reports of inability to log in to online portals for a small number of customers. We are working hard to identify the issue and will provide updates as they become available.
Sep 11, 13:51 BST