Resolved -
After monitoring traffic closely over the weekend our NOC are satisfied service is fully operational and are closing this incident as resolved.
Jul 15, 09:10 BST
Update -
We're seeing service returning to normal across our network and will continue to monitor today and over the weekend. Issue will be re-assessed and marked as resolved on Monday if no further reports.
Jul 12, 13:19 BST
Update -
We're still monitoring for improvements across the affected areas of traffic. Next update will be provided as soon as possible.
Jul 12, 12:37 BST
Monitoring -
A resolution is being implemented and our NOC are monitoring the affected traffic for improvements. Expected resolution and next update inside 30 minutes.
Jul 12, 12:10 BST
Identified -
We've identified an issue with the affected traffic and are working with the parties involved to address with extreme urgency. Will provide a further update within next 30 minutes.
Jul 12, 11:25 BST
Investigating -
We're currently investigating reports of degraded audio on inbound and outbound calling, and have escalated to the relevant carriers involved. We will provide a further update within the next hour.
Jul 12, 11:05 BST