Platform Performance
All Systems Operational
CallSwitch (Hosted Telephony Platform) Operational
NetSwitch (Broadband Services) Operational
SimSwitch (Mobile Platform) Operational
SipSwitch (SIP Platform) Operational
TelcoSwitch Portal Operational
Salesforce Operational
Reseller Portal Operational
Core Network Operational
CallSwitch API Operational
Billing API Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Completed - The scheduled maintenance has been completed.
Jun 17, 21:39 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 BST
Scheduled - Version 6 Upgrade Notice

We have scheduled in works to upgrade the following server(s) to CallSwitch V6:

MT501,
MT510

This service will be upgraded in the evening of the 17/06/2021. During this upgrade window there will be around 15 minutes of downtime.

Following the upgrade, the end-users will need to upgrade their CallSwitch Communicator on both Mobile and Desktop editions to the V6 client.

The V5 communicator will display a message prompting the user to download and install the new version to assist with this process, however mobile app users will need to go to their respective app stores and download the V6 app from there (credentials will remain unchanged)

The V6 release notes for both the MT & CC variants can be found on our knowledge base here:

https://support.telcoswitch.com/hc/en-us/articles/360001702957

If required, the download links for the desktop communicator can also be found here:

https://download.callswitch.net
Jun 3, 12:07 BST
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.