Platform Performance
All Systems Operational
CallSwitch (Hosted Telephony Platform) Operational
90 days ago
99.98 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
CallSwitch API Operational
90 days ago
100.0 % uptime
Today
SipSwitch (SIP Platform) Operational
90 days ago
100.0 % uptime
Today
NetSwitch (Broadband Services) Operational
SimSwitch (Mobile Platform) Operational
TelcoSwitch Portal Operational
Salesforce Operational
Reseller Portal Operational
Billing API Operational
Support Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Postmortem - Read details
Jan 27, 10:38 GMT
Resolved - Enhanced monitoring phase concluded.
Jan 27, 10:30 GMT
Monitoring - The outbound calling incident has now been resolved and our Network Operations team continue to monitor as per standard process. A closing update will be provided in due course.
Jan 26, 16:13 GMT
Identified - We have identified and are working to resolve an issue impacting outbound calls for some customers. This issue is not related to the recent global Microsoft Azure outage. We expect resolution within 10 minutes.
Jan 26, 15:48 GMT
Jan 26, 2023
Resolved - This incident has been resolved. The TelcoSwitch team is continuing to monitor for any unusual activity or call handling behaviour.
Jan 26, 10:40 GMT
Update - Please see our full incident report for loss of inbound services to some customers earlier today, caused by the wider global outage on Microsoft Azure.

https://download.callswitch.net/assets/INCIDENT_REPORT-20230125.pdf

Please contact support@telcoswitch.com should you require further information.

Jan 25, 17:23 GMT
Monitoring - We believe the issue with inbound calls has been resolved.

We will continue to monitor this incident over the next 24 hours.

If you are still experiencing issues with inbound calls, please contact the TelcoSwitch support team; support@telcoswitch.com

Jan 25, 12:08 GMT
Investigating - Our team has reported that telephone calls inbound are showing to have issues. This is not impacting TelcoSwitch globally, however, we are investigating the issue further.
Jan 25, 11:47 GMT
Jan 25, 2023
Jan 24, 2023

No incidents reported.