TelcoSwitch Service Status
All Systems Operational
CallSwitch (Hosted Telephony Platform) Operational
NetSwitch (Broadband Services) Operational
SimSwitch (Mobile Platform) Operational
SipSwitch (SIP Platform) Operational
TelcoSwitch Portal Operational
Salesforce Operational
Reseller Portal Operational
Core Network Operational
CallSwitch API Operational
Billing API Operational
Xero Ltd - API Accounting API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - Due to staff availability with one of our vendors we have cautiously chosen to move this maintenance window back by one week to the 29th of February.
Feb 19, 16:16 GMT
Scheduled - As part of ongoing work to upgrade the SAN aspect of the CallSwitch Platform there will be a short outage for servers in the Telehouse North data centre that is expected to last no more than 30 minutes while the SAN hardware is replaced.

In order to allow contingency we have allocated a four hour overnight window for this work to take place, if the work is not completed by the third hour a rollback procedure is in place and the work will be abandoned and rescheduled to the 7th March 2020.
Feb 10, 14:21 GMT
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Completed - The scheduled maintenance has been completed.
Feb 15, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 01:20 GMT
Scheduled - As part of ongoing work to upgrade the SAN aspect of the CallSwitch Platform there will be a short outage for servers in the Volta data centre that is expected to last no more than 30 minutes while the SAN hardware is replaced.

In order to allow contingency we have allocated a four hour overnight window for this work to take place, if the work is not completed by the third hour a rollback procedure is in place and the work will be abandoned and rescheduled to the 22nd February 2020.
Jan 6, 13:00 GMT
Feb 14, 2020

No incidents reported.