We have identified a critical bug in the underlying Asterisk software that under certain circumstances can cause it to crash and render a server unavailable for a short period while the software automatically restarts.
We will be performing a simple software upgrade process on each CallSwitch server based in Telehouse North. We expect no more than 20 minutes downtime per server and for most servers we expect this to be less than 10 minutes.
This maintenance window is only for servers in the Telehouse North Datacentre.
Jan 17, 14:15 GMT
As part of ongoing work to upgrade the SAN aspect of the CallSwitch Platform there will be a short outage for servers in the Telehouse North data centre that is expected to last no more than 30 minutes while the SAN hardware is replaced.
In order to allow contingency we have allocated a four hour overnight window for this work to take place, if the work is not completed by the third hour a rollback procedure is in place and the work will be abandoned and rescheduled to the 22nd February 2020.
Jan 6, 15:11 GMT